Over the years, the business model of the Mumbai dabbawala has remained simple, relying heavily on the modes of transport that include trains and bicycles. The frequency, speed and reach of the city’s rail network have been instrumental in the success of this model. Most of the city’s population banks on trains as they are reliable, convenient and economical; the trains also witness technical advancements from time to time. No wonder, the Mumbai rail network has the highest passenger density in the world.
Propulsion and electrical systems developed by Siemens power the Mumbai rail network, ensuring safe and comfortable travel. The advanced passenger information system enables commuters to always stay updated about train schedules. This facilitates many success stories and efficient systems like that of the Mumbai dabbawalas.